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Privacy Policy

At SakuLumi we value and respect the privacy of our users. This policy explains how we collect, use and protect your personal information.

1. General information

At SakuLumi we value and respect the privacy of our users. This Privacy Policy explains how we collect, use and protect the personal information provided through our website.

By accessing and using this website, you accept the practices described in this policy.

2. Data controller

3. Purpose of data processing

The personal data provided by users will be processed for the following purposes:

  • Managing and processing orders placed through the online shop
  • Managing payments, invoicing and shipping
  • Providing customer support and service
  • Responding to enquiries submitted via forms or email
  • Sending information related to orders and purchases
  • Improving the browsing experience and the operation of the website
  • Preventing fraud and unauthorised access
  • Complying with applicable legal obligations

Where the user has given express consent, we may also send commercial communications relating to SakuLumi news, promotions or products.

4. Data collected

Identification data

  • First name and surname
  • Postal address
  • Email address
  • Telephone number

Purchase data

  • Order history
  • Billing information
  • Shipping information

Technical and browsing data

  • IP address
  • Device type
  • Browser used
  • Cookies and browsing behaviour

5. Legal basis

The legal basis for the processing of personal data may be:

  • Performance of the purchase contract
  • The consent given by the user
  • Compliance with legal obligations
  • Legitimate interest in improving services and preventing fraud

6. Data retention

Personal data will be kept only for as long as is necessary to fulfil the purposes described in this policy and in accordance with the applicable regulations.

Thereafter, it will be deleted or stored securely for the periods established by law.

7. Data sharing

SakuLumi does not sell or rent personal information to third parties.

However, certain data may be shared with external providers necessary for the operation of our services, including:

  • Payment platforms
  • Logistics and transport companies
  • Web analytics tools
  • Technology and hosting services

All the providers used apply reasonable security and data protection measures.

8. Information security

SakuLumi applies appropriate technical and organisational measures to protect personal information against loss, unauthorised access, alteration or disclosure.

Transactions carried out on our website are processed through secure connections and SSL-encrypted systems.

9. User rights

The user may at any time exercise their rights of:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Objection
  • Data portability

To exercise any of these rights, you can contact us at: lightstandshop@hotmail.com.

The user may also lodge a complaint with the competent data protection authority if they consider that the processing of their data does not comply with the regulations in force.

10. Cookies

Our website uses cookies and similar technologies to improve the browsing experience and analyse how the site performs. You can find more information and change your settings at any time in our Cookie Policy.

11. External links

Our website may contain links to third-party pages or services. SakuLumi is not responsible for the privacy policies, content or practices of those external sites.

We recommend reviewing their respective policies before providing personal information.

12. Changes to the privacy policy

SakuLumi may update this Privacy Policy at any time to adapt it to legal, technical or operational changes to the website.

Changes will take effect from their publication on this page.

13. Contact

For any enquiry relating to privacy or data protection, you can write to us at: lightstandshop@hotmail.com.

Madrid, Spain.